Raving Fans—Testimonials and Reviews
We dealt with Sal, your fine salesman, a few months ago, and I am writing this note to tell you how very satisfied we were with him and the two men you sent out to put in new flooring. They worked so hard and did such a good job.
Just wanted to say thank you for taking care of our carpeting issues for us. As usual, your guys are courteous, friendly and very professional. We so appreciate your customer service.
My husband and I were referred to Malkin’s Carpets and we couldn’t be more pleased with them. Our salesman was extremely patient with us and gave us many choices to look at but didn’t make it overwhelming. The carpet was installed in a very timely manner and the installers were great too. The carpet looks fantastic! Two weeks after our carpet was installed, we had a contractor track grease all over our new carpeting. I called Malkin’s and they put us at ease and sent out a great guy who cleaned up all the spots for us. We can’t wait to recommend Malkin’s Carpets to friends and family!
We came to Malkin’s to help us get a carpet to work in our sunroom. It gets full sun and would need to be of good quality. We prefer the Sunstrand type of carpet which is a more natural product—very soft and no bad carpet smell. The salesperson took the extra time to contact Mohawk, the manufacturer and we were happy to hear the warranty would apply. It’s easy to give a warranty, but in special circumstances (like ours) there may be the dreaded fine print. This kind of service does get them raving fans! Again, it was a pleasure working with your store and your people. RAVING FANS!
Just wanted you to know what an excellent job Ralph did on cutting out the coffee stain and putting in the patch. I would defy you to find the patch. He is a true artist. I am so pleased.
My husband and I want you to know how satisfied we are with our new carpeting. We especially want to thank Keith Becker who was so accommodating, helpful and pleasant to work with. We worked with him in the past and have been extremely pleased with his professionalism, willingness to help and his courtesy. The installers, Dan and Ethan, were another example of professionalism and efficiency. They did an excellent job of installing the carpet and we were pleased to have them working in our home. We have recommended Malkin’s to several people and will definitely continue to do so in the future. Thank you for your great staff!
Thank you, thank you, thank you for our lovely floor! Everyone we’ve dealt with was excellent and professional. We will definitely tell our friends and associates.
We want to let you know that as first-time customers, we were very pleased with our new bedroom carpet installation. Vern’s experience as an installer makes him an excellent, informed salesperson. The installation was also very good, including the clean up and removal of scraps. I also did share this on the air with Marty on WISN a couple of Saturdays ago.
Just wanted to thank you for the good service installing the carpet in my sunroom. Also thanks to the sales people for their help and suggestions. Shopping at your store was a very pleasant experience.
Judy and I want to thank you & Malkin’s for our new kitchen and bathroom floors. I especially want to thank Brian and Travis and their crew for addressing all of our concerns. Thanks again!
Just a note to express my complete satisfaction with my recent carpet purchase. I came to Malkin’s because of your reputation. Everything from the first sales contact to the final installation was first rate. Sal D’Amato was very professional, no high pressure at all, just straightforward and honest. The measuring, scheduling and installation all were done as promised. I love my new carpeting and will gladly act as a reference, should you find the need. Again, thank you for a truly professional service.
Our experience with Malkin’s was a very pleasant one. Gavin, our sales representative, was extremely knowledgeable of the various carpeting products. He explained things to us and answered our questions. One thing about his approach is that he is not at all the “pushy salesman”. He gave us whatever time we wanted/needed to look at the carpet samples and discuss amongst ourselves without hovering around us during this time. Bob, the gentleman who called to arrange the installation date, was thorough, explained everything that would occur and let us pick the date and time of our installation. The two gentlemen that installed arrived on time, were efficient and thorough, and did a great job with keeping the area clean and neat. My husband was extremely impressed with their professionalism in getting this completed quickly and thoroughly, and for making sure the area was all cleaned up before they left. Thank you for the wonderful service!
We have been a loyal customer of Malkin’s since building our first home in 1996. Last week, your crew installed new carpeting in my office building. It was not an easy job for them due to the fact that this building was built in 1892 and it is an historic landmark with many unique challenges. As always, the installation was perfect. Your crew was extremely courteous, respectful and a true pleasure to work with. Debra did a phenomenal job of helping me choose the perfect pattern and color that enhances the historical feel of the building. You and your staff continue to make me “a raving fan!”